Fintech use, digital divide and financial inclusion
نویسندگان
چکیده
Purpose Financial Technology (FinTech) innovations enable the provision of financial services to many unbanked across world by increasing access. The key role FinTech drive inclusion however suffers significant impediments including digital divide. Nevertheless, there is paucity elaborate theories on while extant literature only identify factors that its acceptance and use with little attention inhibitors such as This study aims investigate impact usage amid Design/methodology/approach uses unified theory technology (UTAUT2) model inequality. A structural equation modeling technique applied data collected from 282 respondents in an online survey. Findings findings confirm a positive influence well performance expectancy facilitating conditions behavioral intentions. results also show divide measured access, resource force moderate FinTech. Originality/value presents theoretical which unique given UTAUT2 was combined moderators inequality explain how impacts inclusion. Addressing research questions has led several contributions extension applicability UTAUT2.
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ژورنال
عنوان ژورنال: Digital policy, regulation and governance
سال: 2022
ISSN: ['2398-5038', '2398-5046']
DOI: https://doi.org/10.1108/dprg-09-2021-0111